Oman Air transforms workers journey with IBS Software partnership
Revealed on : Wednesday, Might 18, 2022
Oman Air has partnered with IBS Software to completely digitalize its workers journey program, delivering a extremely configurable, self-service platform for workers to guide and handle advanced leisure journey, annual depart journey and responsibility journey insurance policies.
Award-winning Oman Air overhauled its on-premise legacy system with IBS Software’s SaaS-based iFly Employees platform to allow self-service for its workers to simply handle their journey wants. The system has additionally considerably prolonged usability, permitting customers entry through any browser or any Android or iOS system, changing the legacy desktop-only service. iFly Employees now handles all Oman Air energetic and retired worker’s ID journey, supplementary ticketing, and annual depart ticketing, in addition to the workers ticketing of companion firms TRANSOM Catering, TRANSOM Dealing with and TRANSOM SATS Cargo.
The platform’s extremely configurable enterprise guidelines engine means Oman Air features the flexibility to dynamically replace its insurance policies, create and roll out new insurance policies and , thus decreasing the lead-time to implement coverage modifications. This has resulted in important features on operational effectivity during the last six months because the system went reside.
“Our partnership with IBS Software has transformed the staff travel experience, simplifying processes to make it far easier for our employees to manage their personal and corporate travel,” mentioned Dr. Khalid Al Zadjali, Senior Vice President Digital, Oman Air. “Navigating the intricacies of constantly updating travel policies represents a major win for the whole airline – from both an employee satisfaction and operational efficiency perspective.”
“The new staff travel system comes as part of Oman Air’s ongoing efforts to enhance the benefits and facilities presented to employees,” mentioned Hilal Al Siyabi, Senior Vice President, Individuals, Oman Air. “Self-service and mobile capabilities have significantly improved our employees’ travel experience while reducing the workload associated with providing facilities.”
“It has been a privilege to work with the teams at Oman Air, who are constantly striving to deliver new, innovative services to staff and passengers alike,” mentioned Vijay Chakravarthy, Vice President and Head of Employees Journey, IBS Software. “Fully digitalizing processes has allowed them the ability to not only provide superior staff travel functionality and ease of use for users, but also considerably improve Oman Air’s internal operations. We’re also proud that the deployment of iFly Staff was managed remotely due to Covid-19 travel restrictions.”
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Tags: Oman Air
